Policy Service

The information below will connect you directly with the insurance carriers for your policy service needs.
Need help? Call us at 1-800-229-9020 or e-mail us at bsi@bsibroker.com.

Click here to login and download policy service forms.

  • AIG Annuity: 800-424-4990
  • Allianz Life: 800-366-5463
  • Allianz LTC: 800-366-5463
  • American General: 877-200-0220
  • American Mayflower: 888-265-5433
  • American National: 888-501-4043
  • American Network: 800-343-3133
  • Assurity: 800-869-0355
  • Athene Life: 888-266-8489
  • Aviva: 888-266-8489
  • Banner: 800-638-8428 (option 4)
  • Canada Life: 800-879-8271
  • Chase: 800-321-9313 (f) 847-874-0655
  • CNA (Valley Forge): 800-262-7307
  • CNA LTC: 800-775-1541
  • Columbian Mutual: 800-423-9765
  • Concord General: 800-888-6050
  • Connecticut Nat'l: 800-525-7662 x 7736
  • Empire General: 800-327-1303
  • Executive Life of NY: 800-638-2704
  • Equitable of Iowa: 800-369-3690
  • Federal Home: 800-253-0856
  • First Colony: Click here
  • First Penn-Pacific: 888-946-2700
  • GE Capital: 888-456-8240
  • GE Life & Annuity (formerly Life of Virginia): 800-628-2238
  • Genworth: 888-325-5433
  • Genworth NY: 800-537-1066
  • Gerber: 800-428-4947
  • Great West: 800-331-9878
    (serviced by Unum)
  • Guarantee Trust: 800-262-7140
  • Indianapolis Life: 888-266-8489
  • ING: 855-848-2303
  • ING annuity: 877-882-5050
  • Jefferson Pilot: 800-633-8275
  • Lincoln Benefit: 844-768-6777
  • John Hancock LTC: 800-377-7311
    JHSSLTCe-commerce@jhancock.com
  • Lincoln Financial: 800-458-5299
  • Loyalty Life: 800-786-2589
  • Manulife: 800-873-1025
  • MetLife: 800-638-5000
  • MetLife DI: 800-929-1492
  • MetLife LTC:
    If policy# begins w/ 200 or 199: 800-308-0179
    If policy# begins w/ 048, 143 or 228: 888-565-3761
  • Monarch Life: 800-628-3034
  • North American: 877-872-0757
    (Online access for Policy owners)
  • Old Line Life: 877-200-0220
  • Old Republic: 800-621-0365
  • Pacific Fidelity: 800-227-3740
  • Physicians Mutual LTC: 800-228-9100
  • Presidential Life: 800-926-7599
  • Protective Life: 800-366-9378
  • Prudential: 800-778-2255
  • Prudential LTC: 800-732-0416
  • Reliastar: 877-886-5050
  • SBLI: 800-694-7254
  • Security of CT: 877-882-5050
  • Southland Life: 877-200-0220
  • State Life: 800-524-3966
  • State Life LTC: 800-428-9198
  • Travelers: 888-507-9185
  • Transamerica: 800-852-4678
  • Union Central: 800-319-6901
  • United of Omaha: 800-775-7894
  • US Financial: 800-959-3894
    usfli-pos@axa-equitable.com
  • USG Annuity & Life: 800-369-3690
  • West Coast Life: 800-366-9378
  • William Penn: 800-346-4773(option 4)